Reducing the cost of managing an Exchange environment is a challenge for many organisations. As well as the admin and troubleshooting, there's also the need for reports that enable effective capacity planning.
The average corporate user sends and receives 84 emails (10MB) a day - and by all accounts this is increasing. This is one challenge that won't go away!
Overview
NetStar's NetManage/Email provides a monitoring and management service for Microsoft Exchange. We monitor and report on application performance, email traffic and the individual mail boxes, and resolve mail-related issues.
Features
We provide a range of reports on the email environment, including:
- Queue sizes
- Active/inactive mailboxes
- Email server stats (disk/CPU/mem)
- System up-time
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The service also provides a flexible approach designed to support your IT team:
- full visibility of the entire email environment
- proactive approach, with alerts generated when certain thresholds are breached (e.g. mail queue size)
- Business Rules focused - we categorise email problems based on their business impact, not just their technical impact.
- 24x7 access to skilled network and Exchange engineers
Benefits
NetStar's email management solution enables customers to significantly reduce the cost of managing their enterprise mail systems. This is achieved through faster resolution of problems, with 24x7 access to skilled Exchange engineers. Our proactive approach also identifies and resolves potential problems, such as large mail queues. We also assist in capacity planning and setting appropriate email policies through a range of customisable reports.
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